Job Description
Ninety Holes—One Resort! Shanty Creek Resorts boasts five Championship Golf Courses in the heart of Northwest, Lower Michigan. Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.
Position Summary:
Shanty Creek Resorts is seeking a Golf Pro Shop Professional who is passionate about the game of golf and providing exceptional customer service. The Golf Pro Shop Professional will assist with daily operations of the pro shop, including sales, inventory management, customer service, and supporting the overall guest experience at our award-winning golf courses. This role is key to creating a welcoming and organized environment for all golfers at the resort.
Position Duties/Responsibilities:
Customer Service & Sales (PGA Standards)
Retail & Merchandising
Golf Operations Support
Instruction & Player Development (If PGA-Certified)
Administrative Duties
Misc:
Guest Service/Conduct:
Personal and professional accountability is an important aspect of employment with Shanty Creek Resorts. To that end, all Shanty Creek employees are required to adhere to Resort policies and standards of conduct while providing our guests with the highest level of service possible. No matter their position, all members of our staff may have opportunities to interact with our guests on a daily basis, therefore all employees must:
Professional Experience:
This position requires a minimum of 1 to 2 years of experience in the operation of a golf pro shop, preferably in a resort/hotel setting.
Education:
A minimum of one year post secondary education is required..
Required Skills:
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