Job Description
Salary: $21.81 - $26.53 Hourly
Location : Forest Grove, OR
Job Type: Regular Part Time
Job Number: 2024-25_10
Department: Library
Opening Date: 09/04/2024
Closing Date: 9/11/2024 11:59 PM Pacific
Job Description To perform duties in support of Library operations and activities including staffing the circulation desk, providing assistance to patrons, explaining policies and procedures, providing general information on library services, ensuring safety and security of patrons, materials and facility, training volunteers and performing a variety of tasks relative to assigned areas of responsibility.
This position is part time 30 hours a week. This position receives immediate supervision from the Library Services Supervisor.
Duties/Responsibilities The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here:
1. Assist patrons at circulation desk in person and via the telephone; verify eligibility and complete registration records; update registration information, check out and renew materials; collect fines and fees; explain and enforce policies and procedures; provide information about library services and operations; answer patron questions and problem solve issues.
2. Assist patrons in locating materials, placing holds and interlibrary loan requests, and using public computers, catalogs, and printers.
3. Process returned materials; check in and sort materials returned to circulation desk, outside book drops and via courier deliveries; shelve returned materials according to library guidelines; handle materials returned with missing pieces or damage.
4. Operate a variety of types of office equipment; operate and troubleshoot equipment including a telephone system, computers, printers, copier, cash register, self-check computers and security gates; instruct patrons in use of office equipment.
5. Perform tasks related to day-to-day operations of the library: open and close library building, monitor patron use of equipment, materials and facility, and respond to safety and security issues.
6. Maintain library collection; reconcile database clean-up reports, shelf-read materials, organize and shift collections, repair and mend materials, withdraw discarded materials, display and promote materials.
7. Perform general clerical work in support of library activities and operations; answer incoming telephone calls, process incoming and outgoing mail, create a variety of documents and schedules, reconcile reports and maintain files and records.
8. Catalog and process new and donated materials; import and edit bibliographic records, assign call numbers and update item record settings according to established policies and procedures; add barcodes, labels, RFID tags, covers and cases to materials.
9. Process incoming and outgoing hold requests; reconcile daily hold and unclaimed reports.
10. Maintain patron records; reconcile database clean-up reports, may handle collection agency and bankruptcy notifications, and delete patron registrations.
11. Process departmental revenue and expenditure reports; tally and record daily revenue, complete daily revenue reports, complete payment authorization forms and track expenditures.
12. Provide training, support and assistance to library circulation volunteers with tasks such as check in, shelving, shelf-reading, pulling holds and related work.
13. As assigned, participate in departmental, city, and county library sub-committees.
14. Contribute to a positive work environment.
15. Maintain regular, predictable attendance and punctuality.
16. Perform other directly related duties consistent with the role and function of the classification.
Knowledge of: Operations, services and activities of a public library.
Principles and practices of circulating library materials.
Customer service principles and techniques.
Modern office equipment including computers and supporting word processing and spreadsheet applications.
Principles and practices of filing, record keeping and data entry.
English usage, spelling, grammar and punctuation.
Ability to: Perform library circulation and a variety of clerical tasks.
Correctly file items alphabetically and numerically.
Complete work accurately with attention to detail.
Display a professional manner that is welcoming and approachable.
Respond courteously to requests and inquiries from the general public.
Interact effectively with the public when delivering services and demonstrate initiative when problem solving issues.
Make independent decisions based on established guidelines, common sense and good judgment.
Troubleshoot minor computer hardware and software problems.
Maintain accurate and concise records and files.
Operate and troubleshoot a variety of office equipment including computers and associated word processing applications, printers, copiers, etc.
Type at a speed necessary for successful job performance.
Understand and carry out oral and written instructions.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective relationships with those contacted in the course of work.
Display teamwork and cooperation with co-workers and supervisors.
Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: Equivalent to the completion of the twelfth grade
Experience: One year of general clerical or library experience
Bilingual in English/Spanish preferred
Additional Information Physical Demands and Working Conditions The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Environment: Incumbents work in a Library environment with extensive public contact and exposure to computer screens.
Mobility: Sufficient mobility to work in a library setting and operate office equipment; the ability to walk, stand, sit, bend, reach, kneel, and stoop for extended periods of time; finger dexterity to access enter and retrieve data using a computer keyboard and to operator office equipment; and the ability to lift up to 40 pounds.
Vision, Hearing and Communication: Vision sufficient to read small print on computer screens, printed documents, and shelves that are above and below eye level. Hearing and speech sufficient to communicate in person and over the telephone.
Selection Process Submit completed City application online by the posted deadline. Appropriate documentation verifying veteran status, including DD-214 or DD-215 plus the , must be submitted if claiming veteran's preference. Applications will be screened through an evaluation of skills, experience and work history. Please note that the Education and Experience sections of the application must be filled out completely and truthfully. Resumes will not be accepted in lieu of the required application. Incomplete applications may be disqualified from the selection process. Selected candidates will be invited to participate in an interview process. References will be checked on finalist. An offer of employment will be contingent upon verification of an acceptable driving record and criminal record check. Generally initial placement is at the beginning of the salary range.
Position Status This position is non-exempt from the provisions of the Fair Labor Standards Act and is represented by AFSCME (American Federation of State, County and Municipal Employees).
The City strives to provide the best, most equitable and cost-effective benefits for employees in recognition of the influence employment benefits have on the economic and personal welfare of our employees.
Paid in various benefit forms on your behalf, the total cost to provide the benefit program described in the Employee Handbook and other documents is a significant supplement to your pay and should be viewed as additional compensation.
- Health Insurance
- Group Life Insurance
- Long Term Disability
- Section 125 Plans
- HRA VEBA (Voluntary Employees' Beneficiary Association)
- PERS Retirement
- Vacation Leave
- Sick Leave
- Holiday Leave
- Wellness Plan
- Employee Assistance Program
- Education and Training
01
Each applicant must complete the supplemental questionnaire as part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Please do not say "see resume." Incomplete responses, false statements, omissions or partial information may result in disqualification from the selection process. Answers are subject to verification. Candidates may be tested on their skills. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included in your employment application?
- Yes
- No, and I withdraw from the selection process.
02
Did you graduate from high school or receive your G.E.D.?
03
Which of the following best describes the highest level of education you have completed?
- Some high school, but no diploma or GED
- High School Diploma or GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
04
Do you have at least a year of paid, full-time library or clerical experience (e.g., maintaining records and files, data entry, receiving and processing correspondence, providing customer service in person and over the phone)? Note: Full-time is defined as 40 or more hours per week worked. If you worked part-timei.e. fewer than 40 hours per workyou must prorate your part-time experience on the basis of a 40-hour work week. To prorate your part-time experience, you will multiply the number of months worked by the number of hours worked per week, and then divide by 40 to get the full-time equivalent. Do not round up experienceanswer the exact number of months/years of experience you possess.
05
Which of the following best describes your PAID experience working in a public library?
- None
- Less than a calendar year
- One to two calendar years
- Over two calendar years
06
If you have experience outlined in question #5, please identify the agency or company (or agencies/companies) where you gained the experience described above. If this question does not apply to you, please type N/A.
07
Which best describes your PAID experience working at a Washington County Cooperative Library Services (WCCLS) library?
- None
- Less than a calendar year
- One to two calendar years
- Over two calendar years
08
Which best describes your VOLUNTEER experience working at a Washington County Cooperative Library Services (WCCLS) library?
- None
- Less than a calendar year
- One to two calendar years
- Over two calendar years
09
Which best describes your PAID experience helping patrons at a library circulation desk?
- None
- Less than a calendar year
- One to two calendar years
- Over two calendar years
10
If you have experience outlined in question #9, please identify the agency or company (or agencies/companies) where you gained the experience described above. If this question does not apply to you, please type N/A.
11
Which best describes your Polaris or cataloging experience at a library?
- None
- Less than a calendar year
- One to two calendar years
- Over two calendar years
12
If you have experience outlined in question #12, please identify the agency or company (or agencies/companies) where you gained the paid and or/volunteer experience. If this question does not apply to you, please type N/A.
13
Which of the following best describes your Spanish language skills?
- I cannot speak or understand Spanish
- I can speak and understand Spanish, but I am not fluent
- I am fluent in speaking and understand Spanish
14
If you are a veteran of the U.S. military, please describe any skills you acquired through your military education or experience that are transferable to this position. Include any skills that substantially relate directly or indirectly to this position. If this question does not apply to you, please type N/A.
15
As a reminder, the education and work experience sections of this employment application, as well as the supplemental questionnaire, must be filled out completely. Additionally, candidates should include an email address on the employment application, as candidates may be notified via email. Have you checked that your employment application has been completed fully and that your application includes a valid email address you check frequently, including spam and junk folders?
Required Question
Job Tags
Hourly pay, Daily paid, Holiday work, Full time, Work experience placement, Immediate start, Shift work,