Oracle CC&B Functional Analyst Job at Russell Tobin & Associates, Paramus, NJ

R3Jkamw2azhKKzdCamVIWWpEWGVPamdnTnc9PQ==
  • Russell Tobin & Associates
  • Paramus, NJ

Job Description

What are we looking for in our Oracle CC&B Functional Analyst?

The Information Technology team at Russell Tobin & Associates is assisting one of the Top Utility Organization and has an opening for an Oracle CC&B Functional Analyst

Location: Hybrid in Paramus, NJ

Pay Rate Range: $60 - $65/hour W2, based on experience

Duration : 12+ months contract

Job Summary:

As a functional analyst (not an application developer), this includes working directly with CC&B application users and management in solving operational problems, designing solutions within to address business needs, operating routine configuration tasks, resolving or assisting in the resolution of incidents, conducting and organizing the delivery of approved business changes and projects, and also supporting the installation of system patches and/or upgrades.

 

Responsibilities:

  • Foster a close relationship for collaboration with business users to facilitate requirements gathering, issue troubleshooting, and general business needs
  • Provide application recommendations in the usage and configuration of application functionalities (native or custom) associated to the supported system and/or functional modules
  • Analyze and troubleshoot application issues to acceptable resolution state
  • Create functional design documentation for changes, fixes, and enhancements based on business requirements, and work with the technical team where development is needed
  • Execute Quality Assurance (QA) testing and deliver insight and recommendations into best practices
  • Coordinate testing activities within the team and assist with user testing process aimed to result in user sign-off
  • Operate as a team player, ensuring clear communication within support group and providing assistance when needed
  • Suggest application enhancements in the supported functions based on observations and user feedback.
  • Participate in the application of patches in the assigned modules in a manner where the system remains current and continues to successfully deliver the expected functionality
  • Follows change control process when implementing changes for the supported business function
  • Builds familiarity and support the interfaces to and from other systems that impact the assigned modules
  • Participate in all phases of project development life cycle
  • Provide Level 2 support to Batch Operation Team as needed for the resolution of incidents and ensure proper completion of all critical business automated processes. May at times require the assistance of a more experienced Analyst or developer to resolve complex incidents.
  • Monitor application assigned modules for compliance to IT standards and policies
  • Provides regular status information, ad-hoc reports, and other documents aimed at keeping track of the support team’s progress.

 

Requirement:

  • 4+ years of experience in Applications implementation or lifecycle development; demonstrated experience in planning, documenting, validating and testing technical solutions
  • 2+ years of supporting nightly batch operation
  • Knowledge / Skills / Abilities Proficiency with Oracle CC&B Application (required - 2 years minimum)
  • Proficiency with Customer & Field Service modules (preferred)
  • Experience with Mobile Workforce Management integration (preferred)
  • Experience with external customer facing website integration (preferred)
  • Experience with application upgrades (preferred)
  • Experience in working within Agile and Waterfall methodologies, and a hybrid of the two
  • Experience with QA testing, ideally leading the functional side of testing
  • Knowledge of IS Change Control Process
  • Experience working with offshore resources and coordinating with vendors
  • Knowledgeable in the areas of business covered by the assigned application modules
  • Strong Communication Skills, both Oral and Writing that result in documented user requirements
  • Experience in documenting process, work, user, integration flows
  • Ability to carry out small to medium complexity projects related to the configuration of the application supported. May sometimes require the assistance of a more experienced analyst to complete tasks associated with complex projects
  • Required Certification / Licenses / Training

Education:

  • Bachelor's Degree in Business (Master’s degree in the same field preferred), Computer Information Systems, or a related field with 3 years of experience in a computer science, technology service, or management information systems environment at a minimum


Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.


#CB
#LI-MS9

Rate/Salary: $60 - $65/hour

Job Tags

Contract work, Offshore, Night shift,

Similar Jobs

Virginia Department of Human Resource Management

Supervising Deputy Clerk - Hopewell Combined District Court Job at Virginia Department of Human Resource Management

 ...Salaried) Location: Hopewell, Virginia Categories: Administrative Services Title: Supervising Deputy Clerk - Hopewell...  ...Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit... 

FORVIS

Tax Senior Manager | Private Client Job at FORVIS

 ...& Requirements Forvis Mazars Private Client tax advisors provide sophisticated...  ...include CPAs and JDs. The Tax Senior Manager serves as a trusted advisor and member of...  ...related to personal, partnership, trust, estate, gift, and wealth retention strategies as... 

North Central College

Campus Art Galleries Graduate Assistant Job at North Central College

 ...Posting Details Position Information Posting Number GA000146 Position Title Campus Art Galleries Graduate Assistant Position ID REQUESTED Department Art & Design Division Academic Affairs Supervisor Kathryn Pszotka Supervisor Title Coordinator of First-Year Student... 

Bartlett Roofing

Sales Representative Job at Bartlett Roofing

 ...time, 40 hours/week. Compensation structure : We provide each sales representative with a first-class 12-week paid training program....  ...sales - inside sales - call center - automotive sales - used car - pharmaceutical sales - solar - industry - vacation - travel - insurance... 

Rydal Park - a HumanGood community

Certified Nursing Assistant (CNA) Job at Rydal Park - a HumanGood community

 ...Rydal Park, a premier Life Plan Community located in Jenkintown, is hiring part time Certified Nursing Assistants (CNA) to join our Medical Center team! Our Certified Nursing Assistants actively incorporate our Philosophy for Person-Directed Care. You would develop...