Freight Broker Job at Mountain State Logistics, LLC, Ooltewah, TN

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  • Mountain State Logistics, LLC
  • Ooltewah, TN

Job Description

Job Description

Job Description

Responsibilities:

  • Make calls and gather information from clients to determine their shipping needs and build a book of business.
  • Negotiating shipping quotes from carriers and passing them on to clients
  • Identify and vet prospective carriers to build a base of service providers
  • Manage daily shipments, resolving issues, to ensure pickup and delivery is on time, 24/7/365
  • Coordinating with shipper, carrier and dispatcher for the pickup and drop off of shipments
  • Monitoring the progress of shipments to ensure that goods arrive promptly and undamaged
  • Updating customer management software to keep client records accurately
  • Advising clients on potential supply chain issues
  • Sell and close new and existing customer to move their freight
  • Be honest and active in all your communications - internally and externally

Skills and qualifications needed:

  • Must have knowledge of supply chain management
  • Determined to work harder than anyone you know
  • Familiarity with logistics software, customer relationship management software and spreadsheets
  • Strong problem-solving abilities to find solutions to issues that may arise before, during and after shipments
  • Must be able to handle conflict professionally
  • Well-refined negotiating skills to get the best possible quotes for customers
  • Excellent interpersonal and communication skills to work with carriers and clients located around the world
  • Analytical skills to determine which carriers offer the right set of services for various clients
  • Networking skills to build relationships with prospective clients and carriers
  • Proven sales skills to obtain new clients and carriers and close shipping deals

 

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