Job Description

Fidelity Wealth Learning Implementation Lead

The Role

The Fidelity Wealth Learning team is seeking a highly motivated individual with a passion for learning, talent and people who can use their implementation skills to support learning initiatives and deploy programmatic solutions.

As a Learning Implementation Lead, you will work closely with all levels of the Fidelity Wealth Talent, Development and Inclusion organization. Using your strong project management, communication, and consultation skills you will help lead the organization through all aspects of deployment of learning and associates programs. You will be responsible for the administration and reporting using our learning systems including LMS, NovoEd, Degreed, and Fuel50.

The Skills You Bring

• Excellent project management, and well-thought-out decision making and critical thinking skills
• Experience driving improvements in streamlining organizational processes
• Use data and data analysis tools to provide key insights to influence business decisions
• Cultivate a broad network of relationships through mutual assistance, support and sharing information
• Strong written and verbal communications
• Ability to influence outcomes and pivot as new initiatives and priorities emerge
• Ability to assess the costs, benefits, risks, and changes for success before recommending a course of action

The Value You Bring

• Collaborating and strategizing with the Fidelity Wealth Learning team to lead and execute implementation plans for new hire, tenured, and event-triggered training courses while balancing the support of new programs.
• Responsible for managing scheduling, class participant communications including the training invitation, registration (create classes in the LMS and register associates) and pre-work/ post-work materials.
• Setting up audiences and making learning assignments, setting notification templates, and generating advanced reporting through the LMS.
• Providing administrative support and accountability including daily administration, reporting, employee inquiries/education on the LMS, and collaborating with internal customers
• Pulling and analyzing data from the LMS to create periodic reporting using Excel including course assignments, completions, and course feedback.
• Maintaining completion records and post-course feedback process
• Resolve Service NOW incidents and provide technical troubleshooting and assistance to platform users in navigating and completing training, raising system issues as applicable.
• Coordinating internal and vendor logistics (for class materials, training facilities, facilitator access, completion reporting, surveys, guidelines, catering, contingency strategy for inclement weather, etc.).
• Draft and stage program communications for review as well as and create distributions lists.
• Technical producing, hosting and facilitating virtual and hybrid learning events in Zoom for large and small scale events.
• Developing and deploying program surveys to assess programs impact using Qualtrics.
• Using data and data analysis tools to provide key insights to influence business decisions and insight into associate progress and program health.
• Cultivate a broad network of relationships through mutual assistance, support and sharing information.

The Expertise You Bring

• Bachelor s degree
• 5+ years of experience coordinating complex programs, events, and projects
• 3+ years of experience with a learning management system (LMS)
• Experienced and understanding of learning platforms and their capabilities to support the associate learning experience NovoEd, Degreed, Fuel50, SumTotal
• Outstanding organizational skills allowing you to support multiple projects and tasks simultaneously
• Ability to establish rapport with senior leaders, managers, and associates

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com

Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job.

For roles based in the US : Visit myHR and search for \u201Caccommodation\u201D to review Fidelity s Reasonable Accommodation for Disabilities Policy. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling

800-835-5099

Location: Merrimack

Additional Locations: Smithfield, Westlake

Salary Grade: 5

Organization: Fidelity Wealth Human Resources

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined. blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

accommodations@fmr.com

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