Job Description
Role: End Point Engineer/Depot Services Engineer
Location: Burlington, MA 01803 (100% Onsite Must be within 25 miles max from client location)
Duration: 6+ Months
Job Description:
Role and Responsibilities:
The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.
Qualifications and Education Requirements
Five years of experience with End User Computing activates on Workstation
Strong quantitative, analytical and problem-solving skills
Proficiency of hardware technology and configurations
Proficient skills in PowerPoint, Microsoft Word, Excel, PowerPoint, and Outlook.
Experience with Microsoft Office 365 preferred
Excellent verbal and written communication skills.
Excellent organizational skills.
Preferred Skills
Performs information technology management activities including but not limited to:
Intermediate level of knowledge using Active directory
Knowledge on ticketing system
Install new / rebuild existing workstation and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Knowledge of troubleshooting on normal software
Install and configure systems such as supports Customer infrastructure applications
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Manage acquisition, deployment, utilization, tracking, security, and final disposition of IT assets.
ITIL Knowledge
Working with Directors, CXO level
Machine Imaging, AD Knowledge, Hardware and Software troubleshooting
Other duties as assigned.
Shipping
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