Director, Retail Sales - The Home Depot Job at Cornerstone Building Brands, Cary, NC

RzdabWtLazNKKzNMaXVEZmlEclVPallxUHc9PQ==
  • Cornerstone Building Brands
  • Cary, NC

Job Description

Job Description

Job Description

Job Description

The Director, Retail Sales - THD is accountable for developing and delivering new and fresh strategies that drive satisfaction and profitable growth for customer relationships assigned as strategically important . This position is responsible for developing strategies that combine customer-driven long-term thinking with near-term organizational goals. Success in this position requires a deep understanding that collaboration is key to growing any business, especially in a complex and competitive industry. This position leads of team of key account managers and sales analysts and reports directly to the Vice President of Retail Sales for the companies Aperture Solutions – US business unit.

This position positively contributes to our company’s culture by:

  • Fostering an environment, including ways of working and behaviors, which is congruent with our mission, values, and success model
  • Facilitating organization-wide cohesion and keeping all functions aligned with the vision to be a premier company and deliver optimum customer experiences that, in turn, will support and drive revenue and earnings growth
  • Ensuring voice of the customer (VoC) and customer data are incorporated as a path to customer centricity
  • Redefining organizational metrics that reflect the entire customer journey to deliver experiences that create loyalty, profitable growth, and advocacy

This position positively contributes to the company’s leadership by:

  • Actively serving on the Retail sales leadership team and being involved in the highest level of decision making
  • Investing significant effort on talent offense and aligning selection and development of sales teams to mindsets and skillsets important to the future of our business
  • Ensuring everyone is working against the right priorities, receiving coaching and feedback to promote performance, and experiencing exciting opportunities for growth
  • Serving as a role model and champion for employee engagement retention

Primary accountabilities for this position include:

  • Represents company products and services to the assigned customer while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company
  • Develops trusting relationships with customer to ensure they do not turn to competition
  • Serves as the link of communication between key customer and internal teams
  • Resolves any issues and problems faced by customer and deal with complaints to maintain trust
  • Plays an integral part in generating new sales that will turn into long-lasting relationships
  • Prepares regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Leverages and maintains productive, professional relationships with key functions and employees in the assigned customer account
  • Coordinates the involvement of company employees, including support, service, and management resources, to meet account performance objectives and customers’ expectations
  • Meets assigned targets for strategic objectives in an assigned account
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three – year period
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis
  • Leads solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel
  • Coordinates all contract renewal activity for assigned accounts
  • Maintains high customer satisfaction ratings that meet company standards

Qualifications:

  • Bachelor’s degree required; MBA or advanced degree in appropriate discipline preferred
  • Minimum of 10 years of sales and/or marketing leadership experience; with at least 5 years working with high volume, strategic customers
  • 20%+ travel
Additional Information

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play . Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines.

Job Tags

Holiday work, Full time, Contract work,

Similar Jobs

THE PAPER STORE

Warehouse Picker/Packer Seasonal - 2nd Shift Job at THE PAPER STORE

 ...by honoring commitments and being punctual for every scheduled shift. Adaptability: Demonstrates flexibility and resilience in new...  ...Ability to work independently and with a team Prior warehouse experience and RF Scan technology is a plus Prior experience... 

Diverse Lynx

OneSource Determination (Sabrix) Product Tax Consultant Job at Diverse Lynx

Job Title: OneSource Determination (Sabrix) Tax Consultant Location: King of Prussia, PA (with potential for travel)About the Role: We are seeking a highly experienced OneSource Determination (Sabrix) Tax Consultant to join our team in King of Prussia, PA. In this... 

HomeGoods

Temp-Merchandise Associate Job at HomeGoods

HomeGoods Store 0511 || 11500 Midlothian Turnpike, Ste 880 || Richmond || VA || 23235

Aramark

Food Service Worker - Central Bucks School District Job at Aramark

 ...and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.... 

Merit Manufacturing

Forklift Operator Job at Merit Manufacturing

 ...Forklift Driver Full Time This is a better job than working for Amazon. Work with a team to hit daily goals. Opportunity to...  ...Performance Bonus Opportunities Frequent Company Paid Lunches No Experience Needed Start Today We are all just so excited to be doing...