We are looking for an IT professional to configure, manage, and support our communication systems while ensuring resource efficiency and high standards of service. The role includes providing technical support for PCs, peripherals, and software, assisting with hardware procurement, managing printer supplies, and handling voicemail and phone system updates for employees.
*Hybrid - 3 days in office 2 days working from home*
We are seeking a Desktop Support Specialist to configure, administer, and support our information and communication systems while ensuring efficient use of company resources and upholding high standards of professionalism, ethics, and customer service. This role involves providing technical support to end-users for PCs, peripherals, and software, as well as assisting with the procurement of hardware and peripherals. Additionally, the position includes managing printer supply inventories and handling voicemail and telephone system updates for employees.
Our benefits include:
What You Will Be Doing:
Qualifications We're Looking For:
Education and Experience:
Knowledge and Skills:
Work Environment and Physical Demands :
Regular attendance is required. Work takes place in a semi paperless environment within an office setting or home office, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. While performing the duties of this job, the employee is regularly required to talk or hear, and maintain concentration and focus. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About SFM
Since 1983, our mission has been to be the workers’ compensation partner of choice for agents, employers and their workers. In that time, we’ve expanded to a little over 22,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, safe patient handling, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.
SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength.
Join us!! Click "Apply" Now
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SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. SFM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, status with regard to public assistance, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
SFM Companies, EEO/AA Employers . SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.
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