Customer Service Coordinator
Work Location:308 Allegheny Avenue Towson MD 21204 Baltimore County MD
States:Maryland (MD)
Job Type:The Customer Service Coordinator is responsible for overseeing and administering customer services within the Department of Public Works specifically within the Metro District Financing & Petitions office. This role involves supervising staff handling inquiries resolving customer complaints conducting site inspections maintaining records and managing contracts with service providers and vendors. Key responsibilities include coordinating activities performing performance evaluations managing automated office systems and ensuring smooth customer service operations. This role also requires a valid drivers license and relevant education and experience.
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