Job Description

Job Description

Job Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you!

We are seeking a skilled and detail-oriented Corporate Communications Manager to join our team. This role requires a strong writer with a background in corporate communications, internal communications, public relations, or a related field. The ideal candidate will have experience managing multiple projects, collaborating cross-functionally, and delivering polished, engaging content. A background in hospitality or timeshare is a plus, along with experience in corporate events and community relations a plus.

Reporting to the Vice President of Corporate Communications, this position will be responsible for developing communications and editorial content that effectively tells the Holiday Inn Club Vacations story to both internal and external audiences. Key responsibilities include drafting the following:

• Internal emails
• Portal articles
• Press releases
• Corporate website content
• Company townhall/PPTs
• Media statements and executive talking points (as needed)

Additionally, the role will provide crisis communications support and work closely with internal teams and partners to ensure all messaging aligns with business objectives, brand standards, and legal requirements. This position will also support the the company’s CSR program, Heart Travels, by managing relationships with charitable partners.

ESSENTIAL DUTIES:

• Drafting communication pieces (including changes and rewrites)
• Information gathering (project-specific meetings, research, interviews and follow-ups)
• Proofreading (including employee’s own copy and that of others)
• Department functions (meetings, team events and miscellaneous tasks)
• Community relations/CSR program coordination and support
• Demonstrate proficiency in AP Style and ensure accuracy in all written materials.
• Develop, write, edit, and proofread content for various corporate communications, ensuring clarity, consistency, and alignment with brand voice.
• Manage multiple projects in a fast-paced environment, meeting deadlines and maintaining quality.
• Collaborate with cross-functional teams to create and execute communication strategies.
• Prepare and deliver polished presentations as needed.

REQUIREMENTS:

• Bachelor's degree in journalism, Public Relations, Communications, or a related field.
• 6-8 years of professional writing experience in corporate communications, public relations, or a related field.
• Exceptional writing, editing, and proofreading skills, with the ability to create compelling content for various media platforms.
• Strong verbal communication skills, with a polished and professional approach when engaging with media, community partners, employees, and leadership at all levels.
• Excellent interpersonal, collaboration, and project management skills, with the ability to work cross-functionally and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience/Familiarity with Photoshop, Canva, SharePoint, and SmartSheet is a plus.
• Corporate environment experience preferred; hospitality or timeshare industry experience is a plus.
• Strong research skills, with the ability to ask the right questions, gather information, and organize content.
• Ability to remain calm and professional while managing issues and responding to challenges in alignment with company standards.
• Proven ability to prioritize tasks and manage multiple projects with a self-directed approach.
• Experience in crisis communications or the ability to assist when needed.

Holiday Inn Club Vacations works a 4/1 Hybrid schedule with standard business hours of Monday – Friday, 8:30 a.m. – 5:30 p.m., and on call as needed in crisis/urgent situations or to staff special events outside of regular business hours.

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