Job Description

At Frontier Bank of Texas, we have created a culture of honesty, integrity, loyalty, community, leadership, and respect. When you join Frontier Bank you become part of a family. This tribe is intensely committed to delivering superb customer service and financial sophistication to our communities.

To inspire greatness we invest in our people by offering growth opportunities through training and education, a work-life balance environment, and competitive compensation. We recognize those who deliver beyond expectations through contribution bonuses and employee-nominated awards.

Together, we're redefining community banking by having one level of service. Personal. If you are ready for a strong sense of comradery, join us and experience your new Frontier.

Summary:

The Community Banking and Business Development Officer (CBO) sells to and services Frontier Bank household and business prospects and customers seeking to start and/or grow a relationship with our bank. The candidate has the experience and demeanor of a banker ready to help grow, service, and retain meaningful customer relationships with Frontier Bank.

Primary Responsibilities:

Demonstrates Frontier Bank values: HONESTY, LOYALTY, DEPENDABILITY, LEADERSHIP, COMMUNITY, RESPECT

• Effectively works with teams inside and outside of a branch environment.
• Actively seeks to acquire, service, and retain new and meaningful household and business relationships for Frontier Bank
• Knows or seeks to learn how to ask appropriate questions to open conversations that lead to strong relationships with our customers, prospects, and communities.
• Prospects for new small business, not-for-profit, public, and household relationships
• Uses and commits to leverage advanced prospecting tools, including our S& Global and VerticalIQ solutions.
• Knows and sells our advanced Digital Banking solutions, including all our top-rated Treasury Management products, mobile, online, debit cards, credit cards, and related services.
• Performs all sales and service duties related to onboarding new customers and deepening relationships with existing customers.
• Opens and onboards new deposit accounts and related services.
• Engages in a needs-based approach to determine client needs and responds with solutions that fit those needs.
• Mentors and cross-trains Community Banking Representatives and Community Bankers
• Partners with SVP/VP Portfolio Managers to source and win business, including new deposits, loans, and related services.
• Actively seeks participation in community events, CRA activities, and other opportunities to represent Frontier Bank with distinction.

Qualifications:

The CBO must be able to perform each essential duty in a highly successful manner. The requirements that follow are representative of the knowledge, experience, ability, and demeanor required of a successful candidate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education/Experience:

College level course work and/or a degree in finance, business management, and/or accounting, or equivalent training, is highly encouraged. Candidates with at least 5 years of banking experience will be prioritized. We are looking for a banker that enjoys talking to people inside and outside of the bank about their personal and financial goals. Candidates must be willing to do the work to open doors, ask questions, and obtain and deepen relationships with our customers, future customers, and the community.

Language and Communication Ability:

The CBO must be able to articulate, communicate, and display our Frontier Bank values. The selected candidate will have the ability to read, analyze, and interpret technical journals and literature, laws and regulations and legal documents. The banker will have the ability to respond to common inquiries from customers, regulatory agencies, members of the community, shareholders, and others. The CBO must have the ability to professionally communicate verbally and in writing to various audiences, including prospects, customers, shareholders, the Board of Directors, Executives, and other stakeholders.

Reasoning Ability:

The CBO will define problems, solve problems, collect data, establish facts, and draw valid conclusions. The successful candidate will show the acumen to interpret technical instructions and explore and resolve abstract and concrete issues.

Computer Skills:

The CBO must possess a working knowledge of Microsoft Word, Excel, and PowerPoint. The banker will have the desire to leverage advanced software solutions, including our CSI platform, Sageworks/Abrigo and our CRM tools. The successful candidate will demonstrate effective time management and accountability to relevant activities and results. The CBO will effectively leverage Microsoft Outlook and Teams to manage time, email communications, virtual/phone meetings, internal communications, in-person appointments.

Work Environment and Physical Demands:

The work environment and physical demand characteristics described herein are representative of those the CBO will encounter while their essential job duties. The noise level will usually be moderate or less. The employee may frequently lift and/or move up to ten pounds and occasionally lift and/or move up to twenty-five pounds. While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, and hear.

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