DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
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Komal at
Title: Business Analyst
Location: Maple Grove, MN
Duration: 11 Months
Description:
This position is NonExempt. Hours over 40 will be paid at Time and a Half.
The client has an opportunity for a Business Analyst in the Product Technology group and will be working in a SOC2, ISO27001, and highly sensitive and secure environment providing platforms and services that the Client's business partners can leverage to enable connected products (IoT) as well as product customers and clinicians.
The primary focus of this position is to help improve processes and systems by assessing current performance and identifying areas for improvement, and designing innovative solutions to enhance operational efficiency and effectiveness. You will work with stakeholders to set goals, develop data collection practices, and analyze current processes. You will then use the findings to create plans for improvement and communicate those plans to stakeholders.
What you'll work on:
Evaluating processes: Conduct gap analyses to determine the difference between current and desired state, and develop strategies to bridge the gap.
Identifying issues and areas for improvement in current business processes
Recommending changes: Suggesting new systems or procedures to improve the organization
Analyzing data: Collecting, manipulating, and analyzing data from various sources to identify trends and patterns
Preparing reports: Creating visualizations and reports to communicate findings to stakeholders
Collaborating: Working with cross-functional teams to develop and implement data-driven solutions
Key Responsibilities:
Act as a liaison between technical and non-technical stakeholders, ensuring clear and effective communication.
Utilize Atlassian products such as Jira and Confluence for project management and documentation.
Leverage standard Microsoft products for daily tasks and project coordination.
Demonstrate a passion for improving processes within the organization.
Projects include but are not limited to:
Development of BU Platform delivery SOP with inputs from SQA resource
Quality Program - DevOps - Plan and implement an approved quality plan for Prod Tech that aligns with BTS quality standards
Assisting with a path forward for technical roadmap standardization across Product Technology, tying budget, roadmaps and capacity together in a more unified and visible way
Optimization of our Service Catalog, mapping functional requirements to technical requirements and publishing documentation externally for our Business partners
Evaluating, designing, and implementing a new Intake Process for BU deliverables
Required education and experience
1-3 Years of experience as a business analyst, project manager or similar role in an IT function
1-3 years of experience in Medical Device and/or highly regulated industries
Excellent analytical and problem-solving skills
Ability to effectively communicate and collaborate with both technical and non-technical stakeholders
Attention to detail and ability to prioritize and manage multiple tasks simultaneously
Strong documentation and presentation skills
Thrives under pressure.
Strong communication and interpersonal skills.
Ability to meet deadlines and prioritize multiple tasks
High School Diploma
Preferred education and experience
Experience with software development best practices and knowledge in CI/CD
Experience using Atlassian products (Jira, Confluence)
Experience with the SDLC
Top 3 Skills:
Self-Starter
Translating Between Technical and Non-Technical
Process Improvement Enthusiast
Experience : 1 to 3 years
Skills: Collaboration, good communication, problem analysis, cross-functional, Data Analyst, presenting Analyst.
Important to have a Medical device
Interview Process:
A single interview conducted via Microsoft Teams.
About us:
DivIHN , the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
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