Appliance and Refrigeration Repair Technician Job at Guinco Service, Addison, TX

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  • Guinco Service
  • Addison, TX

Job Description

Job Description

Job Description

Appliance Refrigeration Repair Technician
We are looking for Appliance Repair Technician candidates with exceptional customer service skills.

Qualifications

  • 2+ years experience as a Full Line Appliance Repair Technician (refrigeration, cooking, cleaning, laundry)
  • Willing to undergo a pre-employment drug screen, criminal background check, and drivers license check
  • Willing to be enthusiastic and customer service focused
  • Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds
Responsibilities

  • Accurately diagnose and repair home appliances

  • Maintain a high level of customer satisfaction

  • Ability to communicate effectively - with customers, tech support, dispatch routing and management.

  • Ability to make decisions in a timely fashion

  • Ability to work both independently and on a team

  • Basic Computer Skills and iPad working knowledge

  • Technical/Mechanical Aptitude

  • Dispatch from your home to customer locations in order to repair residential home appliances

  • Process transactions related to the in-home repairs

  • Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.

Why Work for Guinco Service?

  • Hear from our employees! Click Here
At Guinco, we provide competitive pay, based on experience and ongoing training in a collaborative, supportive, and team-oriented setting. In the Appliance Repair Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

  • Exceptional Benefits Offered

    • Full benefits package
      • Health insurance (50% paid by the company for employees)
      • Dental insurance (50% paid by the company for employees)
      • Vision insurance (50% paid by the company for employees)
      • Health Savings Account (HSA) (company contributions)
      • Company Paid Life Insurance /AD&D
      • Long Term Disability
    • Voluntary Benefits
      • Critical Illness Insurance
      • Accident Insurance
      • Hospital Indemnity Insurance
      • Company Match 401K Plan
    • Paid Time Off
    • Holiday pay
    • Bereavement Leave
    • Maternity/Paternity Leave
    • Company Provided Equipment
      • Uniforms (company provided)
      • Vehicle (company provided)
      • Truck stock
      • Tablet
Additional Info:

  • We have a fully stocked warehouse with a huge inventory supported and fulfilled by the nations two largest appliance parts distributors.

  • We do in-office part pre-screens and we pre-order parts for the majority of calls run by our field technicians.

  • We are paperless and all service orders and data are done electronically.

Job Tags

Holiday work,

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